Conversational AI for Professional Care

How RITA works

RITA is the intelligent voice layer on top of your existing care software. It handles communication with residents, families and visitors — automatically, in 32 languages, 24 hours a day.

Core capabilities

RITA handles the communication workflows that consume up to 40% of a care professional's working day.

Voice-based documentation

Care staff dictate observations, handover notes and incident reports by voice. RITA transcribes, structures and routes to the right system automatically.

Resident communication

RITA answers questions about meal times, schedules, medication reminders and daily activities — conversationally, in the resident's native language.

Family updates

Families stay informed via RITA's family portal. Care grade information, activity updates and direct contact with the facility — without burdening care staff.

Automated reporting

Incident logs, shift summaries and compliance documentation are generated automatically from voice interactions. No extra effort required.

Contextual intelligence

RITA knows the facility, the residents and their individual care plans. Every response is personalised and context-aware.

32 languages

Residents, families and staff from different backgrounds communicate naturally in their own language. RITA translates and responds seamlessly.

Live in 3 steps

No migration. No retraining. No disruption. RITA is operational within days.

01

Connect

RITA connects via API to your existing care software (MEDIFOX DAN, Snap, Vivendi and others). Resident and schedule data is synchronised automatically.

02

Configure

Our setup team configures RITA for your facility — facility-specific workflows, individual care plans and your preferred languages.

03

Go live

RITA is deployed on existing devices (tablets, smartphones, info screens). Your team speaks, RITA listens, documents and responds.

Works on every device

No new hardware required.

Info screens & kiosks

For lobbies, common areas and reception — residents and visitors interact without staff involvement.

Tablets

For room-based resident interaction and care staff documentation at the bedside.

Smartphones

For mobile care staff, family access and on-the-go documentation.

Security & Compliance

In healthcare, compliance is not optional. RITA is built with privacy and security as a core architectural principle — not an afterthought.

All data processed and stored exclusively in Germany (Frankfurt)
GDPR-compliant by architecture — no personal data leaves the EU
End-to-end encryption for all voice and text data
Role-based access control for all user types
Data deletion on request — full right-to-erasure support
Audit logs for all data access and processing events
RITA

I'm always here — whether it's 3 in the afternoon or 3 in the morning.

Ready to see RITA in action?

Schedule a personalised demo for your facility or organisation. No commitment required.

Book a Demo