How RITA works
RITA is the intelligent voice layer on top of your existing care software. It handles communication with residents, families and visitors — automatically, in 32 languages, 24 hours a day.
Core capabilities
RITA handles the communication workflows that consume up to 40% of a care professional's working day.
Voice-based documentation
Care staff dictate observations, handover notes and incident reports by voice. RITA transcribes, structures and routes to the right system automatically.
Resident communication
RITA answers questions about meal times, schedules, medication reminders and daily activities — conversationally, in the resident's native language.
Family updates
Families stay informed via RITA's family portal. Care grade information, activity updates and direct contact with the facility — without burdening care staff.
Automated reporting
Incident logs, shift summaries and compliance documentation are generated automatically from voice interactions. No extra effort required.
Contextual intelligence
RITA knows the facility, the residents and their individual care plans. Every response is personalised and context-aware.
32 languages
Residents, families and staff from different backgrounds communicate naturally in their own language. RITA translates and responds seamlessly.
Live in 3 steps
No migration. No retraining. No disruption. RITA is operational within days.
01
Connect
RITA connects via API to your existing care software (MEDIFOX DAN, Snap, Vivendi and others). Resident and schedule data is synchronised automatically.
02
Configure
Our setup team configures RITA for your facility — facility-specific workflows, individual care plans and your preferred languages.
03
Go live
RITA is deployed on existing devices (tablets, smartphones, info screens). Your team speaks, RITA listens, documents and responds.
Works on every device
No new hardware required.
Info screens & kiosks
For lobbies, common areas and reception — residents and visitors interact without staff involvement.
Tablets
For room-based resident interaction and care staff documentation at the bedside.
Smartphones
For mobile care staff, family access and on-the-go documentation.
Security & Compliance
In healthcare, compliance is not optional. RITA is built with privacy and security as a core architectural principle — not an afterthought.

“I'm always here — whether it's 3 in the afternoon or 3 in the morning.”
Ready to see RITA in action?
Schedule a personalised demo for your facility or organisation. No commitment required.
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